File Sync Problems

File Sync Problems - Troubleshoot issues with file synchronization in Juliet.

Common Issues

Files not appearing in file tree Unsaved changes indicator not clearing Changes not reflecting in preview Files disappearing after reload Conflicts between multiple editors

Quick Fixes

1. Save the File Press Ctrl+S (Windows) or Cmd+S (Mac) Orange dot should disappear, changes persist.

2. Refresh Browser Hard refresh: Windows/Linux: Ctrl + Shift + R Mac: Cmd + Shift + R Resyncs everything.

3. Check Internet Connection Verify connectivity: Check if online Test with other sites Stable connection needed

Detailed Troubleshooting

Issue 1: Files Not Showing in File Tree

Cause: Browser cache or sync delay

Solution:

• Hard refresh browser (Ctrl+Shift+R / Cmd+Shift+R)

• Clear browser cache

• Wait 30 seconds for sync

• Check project settings

Issue 2: Orange Dot Won't Disappear

Cause: Unsaved changes or sync error

Solution:

• Press Cmd+S / Ctrl+S to force save

• Check network connection

• Refresh browser

• Copy content, refresh, paste back

Issue 3: Changes Not in Preview

Cause: Preview not refreshing

Solution:

• Click preview refresh button

• Wait 5-10 seconds for compilation

• Hard refresh preview window

• Check for build errors

Issue 4: Files Disappearing

Cause: Sync conflict or browser issue

Solution:

• Check file tree carefully

• Search for file name

• Check project history

• Contact support if lost

Issue 5: Multiple Editor Conflicts

Cause: Simultaneous edits

Solution:

• Coordinate edit timing

• Use version control

• Refresh to see latest

• Merge changes manually

Prevention Tips

• Save frequently (Cmd+S / Ctrl+S)

• Maintain stable internet

• Avoid multiple editors simultaneously

• Regular browser cache clearing

• Use latest browser version

Still Having Issues?

If problems persist:

1. Document the specific error

2. Note your browser and version

3. Screenshot the issue

4. Contact Juliet support

5. Include project details