Common Errors

Login and Account Errors

"Invalid email or password" - Solution: 1. Check email spelling carefully 2. Check password (caps lock off?) 3. Use "Forgot Password" to reset 4. Try copying/pasting password from password manager

"Email not verified" - Solution: 1. Check inbox for verification email 2. Check spam folder 3. Click "Resend verification email" 4. Contact support if still not received

"Account locked" - Why: Too many failed login attempts. Solution: 1. Wait 15-30 minutes 2. Use password reset 3. Contact support if urgent

Project Errors

"Failed to create project" - Solutions: 1. Check if at project limit (Dashboard → Billing) 2. Refresh browser 3. Try again 4. Try simpler project description first 5. Check internet connection

"Project not found" - Solutions: 1. Check correct account logged in 2. Project may have been deleted 3. Check with collaborators (if shared) 4. Clear browser cache and try again

"Cannot load project" - Solutions: 1. Refresh browser page 2. Check internet connection 3. Wait a moment and retry 4. Try different browser 5. Contact support with project ID

AI and Chat Errors

"AI request failed" - Solutions: 1. Check internet connection 2. Retry - Click send again 3. Rephrase - Try different wording 4. Simpler request - Break into smaller parts 5. Check limits - May have hit usage limit

"Request timeout" - Why: Request took too long (complex request or slow connection). Solutions: 1. Break request into smaller parts 2. Check internet speed 3. Try again 4. Simplify the ask

"Message too long" - Why: Your prompt exceeds character limit. Solutions: 1. Shorten your message 2. Remove unnecessary details 3. Split into multiple messages 4. Be more concise

"Inappropriate content detected" - Why: Safety filter triggered. Solutions: 1. Review your message 2. Remove potentially problematic content 3. Rephrase professionally 4. Contact support if false positive

File and Code Errors

"Module not found" - Why: Package not installed. Solution: Ask AI: "Install the [package-name] package". Examples: "Install the axios package", "Install react-router-dom", "Install tailwindcss"

"SyntaxError: Unexpected token" - Why: Code has syntax error. Solution: 1. Read error for file and line number 2. Open that file in editor 3. Check indicated line 4. Look for: Missing closing braces }, Missing closing parentheses ), Missing semicolons ;, Unclosed strings ". Or ask AI: "Fix this syntax error: [paste error]"

"Cannot find module './Component'" - Why: Import path wrong or file doesn't exist. Solutions: 1. Check file exists 2. Check path spelling and case 3. Check file extension (.jsx, .js, .tsx) 4. Use correct relative path

"Failed to compile" - Why: Build error in code. Solutions: 1. Read terminal error message 2. Find file and line number 3. Fix the error 4. Ask AI for help if unclear

Browser and Connection Errors

"Connection lost" - Solutions: 1. Check internet connection 2. Wait and retry 3. Refresh browser 4. Check firewall/VPN not blocking

"Session expired" - Solution: Login again. Normal after inactivity timeout. Use "Remember me" to stay logged in longer

"Browser not supported" - Solution: Use Chrome, Firefox, Safari, or Edge. Update to latest browser version. Internet Explorer not supported

"Cookies must be enabled" - Solution: 1. Browser Settings → Privacy 2. Enable cookies 3. Allow cookies for Juliet domain 4. Refresh page

Unknown Errors

"Something went wrong" - Solutions: 1. Refresh browser page (fixes 80% of cases) 2. Check internet connection 3. Try again in a few minutes 4. Clear browser cache 5. Try incognito mode 6. Try different browser 7. Contact support with: What you were doing, Error message, Screenshot, Browser/OS info

Error code: 500 (Server error) - Solutions: 1. Not your fault - server issue 2. Refresh page 3. Try again in a few minutes 4. Report to support if persists

Error code: 404 (Not found) - Solutions: 1. Check URL correct 2. Resource may have been deleted 3. Go to dashboard and navigate from there